Privacy Policy for Designset.app
Last updated: November 4, 2025
This Privacy Policy explains how Designset.app (also referred to as Designset, DesignSet, DesignSetApp) collects, uses, stores, and protects information when merchants install or use the application on store.
1. Information we collect
Merchant information
We collect and store the following merchant data required to operate the app:
- Shop domain
- Merchant email address
We do not collect billing information.
Product personalization data
The app stores product personalization data created by customers via the storefront widget. This includes:
- Selected design templates and template settings
- Personalization texts provided by customers
- Images uploaded by customers
These personalization records are not store order objects. The app does not store customer names, email addresses, shipping addresses, or other store customer personal data.
2. How we use the collected data
Collected data is used only to perform the core functionality of the app:
- Generate production-ready PDF files from customer personalizations
- Provide merchants access to personalization records in the admin dashboard
We do not use collected data for analytics, marketing, or billing.
3. Data storage and retention
- Customer-uploaded images are stored in a Wasabi bucket via a secure API for 1 month.
- Product personalizations and generated PDF files are retained in the app for 3 months, after which they are deleted.
- Merchant shop domain and merchant email are stored as long as the merchant account exists in the app.
We use HTTPS for data in transit. Image storage and file access are performed through authenticated API calls to the storage provider.
4. Data deletion and merchant controls
Merchants can delete all personalization data related to their store from the app dashboard. Upon deletion, personalizations, uploaded images (if within retention) and generated PDFs will be removed according to the deletion process.
If you need assistance performing deletions, contact us at the addresses below.
5. Cookies and tracking
The app does not use cookies or localStorage on the storefront. There is no third‑party tracking or analytics integrated in the app.
6. Third parties and data sharing
The app does not share merchant or customer personalization data with third parties for marketing or analytics purposes. The only third-party service used for storage is Wasabi for uploaded images and generated files. Access to Wasabi storage is restricted to authenticated server-side processes.
7. Security
We implement standard technical and organizational measures to protect data, including HTTPS for data in transit and authenticated access to storage. While we take reasonable steps to secure data, no system is completely secure; we cannot guarantee absolute security.
8. Legal rights and compliance
Merchants can request access to, export, or deletion of their data stored in the app. If you are subject to GDPR, CCPA, or similar laws and require specific assistance, contact us and we will respond to lawful requests in accordance with applicable law.
9. Changes to this policy
We may update this Privacy Policy. We will post changes here with an updated "Last updated" date. Continued use of the app after changes constitutes acceptance of the revised policy.
10. Contact
For questions about privacy or data deletion, contact:
[email protected]